Illinois Secretary of State Jesse White reminded the public that Driver Services facilities statewide closed for in-person transactions Tuesday and will reopen on Monday, Dec. 7, 2020, due to the worsening COVID-19 pandemic. White is encouraging the public to take advantage of online services.

In an effort to reduce facility visits for in-person service, White has expanded online renewals for driver’s licenses and ID cards. Not everyone qualifies, particularly those who are required to pass a written or road test. For qualifying drivers, if the driver’s license or ID card expired between Feb. 1, 2020 and Jan. 31, 2021, then the individual will receive a letter with a unique PIN needed to renew online. This letter will be sent in December 2020 or January 2021. If the driver’s license or ID card expires after Feb. 1, 2021, the individual will receive the PIN letter approximately 90 days before the expiration date. For more information on determining whether an individual qualifies for online renewal, visit www.cyberdriveillinois.com and click on “Read more on how to renew your driver’s license or ID card online” near the top of the main page.

In addition, White announced that expiration dates for driver’s licenses and ID cards will be extended until June 1, 2021. This June 1, 2021 extension also includes those who have February, March, April and May 2021 expiration dates. As a result, expired driver’s licenses and ID cards will remain valid until June 1, 2021. CDL (Commercial Driver License) holders and commercial learner’s permit holders are excluded from this extension due to federal requirements.

“After careful consideration, we have decided to close all Driver Services facilities until December 7, 2020, due to the worsening COVID-19 pandemic,” said White. “The health and safety of employees and the public remains paramount, and face-to-face transactions potentially increase the further spread of the virus. We have extended expiration dates to assist people during this difficult time. I am also encouraging customers to consider using online services that are available for many office transactions.”

As White noted, many transactions with the Secretary of State’s office may be conducted online at www.cyberdriveillinois.com, some of which include:

• Renewing a license plate sticker;

• Renewing a valid driver’s license for qualifying drivers;

• Renewing a valid ID card for those age 22-64 (seniors 65 and older have free, non-expiring IDs);

  • Obtaining a driver record abstract;
  • Filing Business Services documents, such as incorporations and annual reports; and
  • Customers with issues involving administrative hearings may contact
adminhearings@ilsos.gov
  • .

White noted that 18 CDL (Commercial Driver License) facilities will remain open for CDL written and road exams. These CDL facilities include the facility in Tilton.

“Commercial truck drivers provide essential services by ensuring goods can be transported safely and efficiently throughout the state and country during this pandemic,” White said.

CDL driving tests are by appointment only by calling (217) 785-3013.

Lastly, White announced that seven facilities will be offering drive-through services for license plate sticker transactions only, which also includes the Tilton facility.

“During the COVID-19 pandemic, we have been the only government agency open statewide offering in-person transactions,” said White. “We have remained committed to serving the public. Protecting the health and safety of our residents is my top priority, and this is the guiding principle of our decision-making.”

All other Secretary of State departments are open to serve the public. Check www.cyberdriveillinois.com for more information.

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